Description
Total quality Management strives towards the achievement of quality in everything one does. Quality means conformance to customer requirements. In to-days highly competitive economy, business must face the challenge of continually improving the quality of the goods or services. TQM involves everyone in the organization. It aims at standardizing and improving all process in the organization. The function of quality has evolved from more product inspection to an all-encompassing TQM. It is no longer just a Technical function; it has become a management discipline.