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BRL-103 English Topics Covered
Block 1 – All Units
- Unit 1 – Introduction to Store Operation
- Unit 2 – Managing Customers
- Unit 3 – Managing Manpower
- Unit 4 – Managing Merchandise
- Unit 5 – Managing Space
- Unit 6 – Managing Capital Assets
- Unit 7 – Standard Operating Procedures (SOP)
- Unit 8 – Retail Transaction Matrix
- Unit 9 – Cashiering & Cash Management
- Unit 10 – Promotion Execution
- Unit 11 – Applying SO Across Retail Formats
- Unit 12 – Integration of Off-line & On-line Store
- Unit 13 – Competition Benchmarking & Price Benchmarking
- Unit 14 – Multitasking
