Help?
MS-96 English Topics Covered
Block 1 – Part-I Philosophy and Basic Concepts
- Unit 1 – Introduction: Basic Concepts and Approach
- Unit 2 – Quality Management: Leading Thinkers
- Unit 3 – Building Blocks of TQM
Block 2 – Part-II Strategic Considerations
- Unit 1 – TQM and Business Strategy
- Unit 2 – Quality-Centered Strategic Planning
- Unit 3 – Economics of Quality
Block 3 – Part-III Tools and Techniques
- Unit 1 – Statistical Quality Control
- Unit 2 – Other Concepts, Tools and Techniques-I
- Unit 3 – Other Concepts, Tools and Techniques-II
Block 4 – Part-IV Organisation and Leadership
- Unit 1 – Organisation for Quality
- Unit 2 – Quality Culture and Leadership
- Unit 3 – Motivation and Commitment
Block 5 – Part-V Management Systems For TQM
- Unit 1 – Quality Management Systems
- Unit 2 – Environmental Management System (EMS)
- Unit 3 – Management Systems for Safety and Health
Block 6 – Part-VI Quality Appraisal and Auditing Systems
- Unit 1 – Auditing and Certification
- Unit 2 – Awards and Certification
