IGNOU BEGLA-136 - English at the Workplace

SECTION A 1. Write short notes on the following: a) Types of customers at the workplace b) Characteristics of Work Ethics. c) Common Trends in E Communication d) Behavior Code at the Workplace. SECTION B 1. Briefly write about your dream job and how you plan to make it a reality? 2. Discuss the importance of body language during interviews. 3. Make a presentation for your organization on why you think it is essential to have a portfolio while apply for a position in an organization. 4. You are interested in applying for the position of a web designer in a company. Write a covering letter for this position, showing how you are suitable for the job. SECTION C 1. Prepare a CV (Curriculum Vitae) for a job you wish to apply for, mentioning your qualifications, work experience achievement etc. relevant to the job. 2. You are planning to appear for an interview for the position of a English LanguageTrainer in a reputed institution. Write out ten questions you expect to be asked and your answers to these questions.

SECTION A 1. Read the following passage and answer the questions below in complete sentences: The thought of public speaking fills many people with fear and anxiety. One way to overcome this is by making sure that you are familiar with your subject and content. In the case of presentations, Power Point plays an important role in guiding you through the content of your presentation with the help of headlines and graphics. When you move to a new slide, the headline prompts you about that to say next. This also helps the audience to understand what you want to convey. Power Point also offers you the advantage of illustrating your headlines with the help of graphics like bar diagrams, pie charts, graphs, tables, pictograms etc. while these visuals help you to cope with more complex information of data, statistics and trends, they also enable the audience to comprehend intricate information on performance, comparisons, predictions more easily. In other words, they help you to gain the focused attention of your audience and alleviate your fear and anxiety. However, a few precautions are necessary. Never fill up your slides with too many graphic elements and animation effects. These can become a source of distraction. It is best to choose simple designs. The key thing here is preparation. Plan the outline of your presentation carefully so that it is well structured. Make sure that all your headings and subheadings are up on the slides and adequately and appropriately illustrated. Go through your slides several times so that you are absolutely familiar with them. You will generate a deep confidence that dispels anxiety and fear and helps you to enjoy your own presentation. 1. What problem do many presenters face? What solution does the speaker offer? 2. How does Power Point help you in dealing with the content of your presentation? 3. Give a suitable title to the passage. 2. Use the following words in sentences of your own: 1. Persuasive 2. Visionary 3. Icon 4. Philanthropic 5. Revenue 3. Rewrite/fill in the following sentences as directed: 1. Yahoo and Rediffmail are_____________________. 2. He said, “ I had already left” (Change into Indirect speech ). 3. Her party was ______________ (Use a Preposition) 4. _________you like some help? (Use a Modal) 5. Not ____word was said.(Use an article) 4. Write short notes of about 150 words each on the following topics: 1. Common trends in E-communication. 2. Difference between a portfolio and a resume. 3. Work Ethics 4. Importance of good customer service. 5. Behavioral requirements for a discussion. SECTION B 1. You are interested in applying for the position of a manager in a marketing firm. Write an application for this position, showing how you are suitable for this job. 2. Prepare a short CV (Curriculum Vitae) clearly mentioning your career history, skills, achievements and other relevant details. SECTION C 1. Write an outline of a presentation on the following topic: “Gender Sensitization at the Workplace” 2. You are planning to appear for an interview for the position of a Research Officer in a reputed institution. Write ten questions you expect to be asked and your responses/answers to these questions.