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IGNOU MS-21 Code Details
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University
IGNOU (Indira Gandhi National Open University)
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Title
Social Processes and Behavioural Issues
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Language(s)
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Code
MS-21
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Subject
Human Resource Management
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Degree(s)
MBA (MS)
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Course
Core Courses (CC)
IGNOU MS-21 English Topics Covered
Block 1 - Social Processes and Issues
- Unit 1 - Indian Environment: The Changing Scenario
- Unit 2 - Social Issues and Organizational Relevance
- Unit 3 - Organizational Values and Work Ethics
Block 2 - Intra Personal Processes
- Unit 1 - Understanding Human Behaviour
- Unit 2 - Perception
- Unit 3 - Learning
- Unit 4 - Motivation
- Unit 5 - Human Emotions at Work
Block 3 - Interpersonal Processes
- Unit 1 - Interpersonal Issues, Communication and Conflict
- Unit 2 - Counseling Processes
- Unit 3 - Behaviour Modification
- Unit 4 - Persuasion
Block 4 - Group and Inter-Group Processes
- Unit 1 - Group Formation and Group Processes
- Unit 2 - Group Dynamics
- Unit 3 - Leading and Building Teams
- Unit 4 - Conflict Resolution
Block 5 - Organizational Processes
- Unit 1 - Power Dynamics
- Unit 2 - Political Processes
- Unit 3 - Learning Organizations
- Unit 4 - Cross Cultural Issues
- Unit 5 - Organizational Culture
IGNOU MS-21 (January 2024 - July 2024) Assignment Questions
1. Describe the emerging scenario of organizations. Explain the steps to be taken by management into bring in the mindset of employees conducive to changing reality of business in an organization you are aware of. Briefly describe the organization you are referring to.
2. Describe the process of perception. How behaviour is influenced by perception? Explain with the help of examples.
3. Explain any two theories of motivation citing relevant examples.
4. Explain what is diversity at workplace and the reason behind rise of diversity? Illustrate with suitable examples.
5. Explain the statement, “Words are symbols and meaning exist in mind”. Supplement with relevant examples.
IGNOU MS-21 (January 2023 - July 2023) Assignment Questions
1. What is Organisational Behaviour? Describe and discuss different models to understand organizational Behaviour and explain how managers can control human behavior at work for the benefit of all. cite examples.
2. What is Diversity Management? Explain the need and reasons for diversity in organizations. What strategies can be adopted by the organisation for effective implementation of diversity management.
3. What are the different factors influencing perception? Explain. Describe perceptual organisation and the strategies used by employees to manage impressions, citing examples.
4. Briefly discuss the concepts in Behaviour Modification and it’s process. How does behavior modification be applied in organizations for it’s improvement. Explain with examples.
5. How can organisations promote empowerment? What are the pros and cons of empowering employees in organisations? Discuss citing examples
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MS-21 Previous Years Question Papers
