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IGNOU MS-96 Code Details
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University
IGNOU (Indira Gandhi National Open University)
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Title
Total Quality Management
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Language(s)
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Code
MS-96
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Subject
Management
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Degree(s)
MBA (MS)
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Course
Core Courses (CC)
IGNOU MS-96 English Topics Covered
Block 1 - Part-I Philosophy and Basic Concepts
- Unit 1 - Introduction: Basic Concepts and Approach
- Unit 2 - Quality Management: Leading Thinkers
- Unit 3 - Building Blocks of TQM
Block 2 - Part-II Strategic Considerations
- Unit 1 - TQM and Business Strategy
- Unit 2 - Quality-Centered Strategic Planning
- Unit 3 - Economics of Quality
Block 3 - Part-III Tools and Techniques
- Unit 1 - Statistical Quality Control
- Unit 2 - Other Concepts, Tools and Techniques-I
- Unit 3 - Other Concepts, Tools and Techniques-II
Block 4 - Part-IV Organisation and Leadership
- Unit 1 - Organisation for Quality
- Unit 2 - Quality Culture and Leadership
- Unit 3 - Motivation and Commitment
Block 5 - Part-V Management Systems For TQM
- Unit 1 - Quality Management Systems
- Unit 2 - Environmental Management System (EMS)
- Unit 3 - Management Systems for Safety and Health
Block 6 - Part-VI Quality Appraisal and Auditing Systems
- Unit 1 - Auditing and Certification
- Unit 2 - Awards and Certification
IGNOU MS-96 (July 2024 - January 2025) Assignment Questions
1. How relevant is Kaizen in the present complex situations? Discuss with respect to its merits and demerits.
2. Assume that you are the quality Manager of the Organization. Propose a plan of action to improve the quality of your organization.
3. Explain in detail the concept and relevance of ISO 9001 for organizations in the present context.
4. Discuss the relationship of Strategy with total Quality Management and how a proper strategy helps in maintaining the quality of the organization.
5. What do you understand by Professional Aptitudes with respect to auditing in Total Quality Management? Explain.
6. What is meant by Certification? Do you think certifications are important for an organization? Justify.
IGNOU MS-96 (July 2023 - January 2024) Assignment Questions
1. How relevant is Kaizen in the present complex situations? Discuss with respect to its merits and demerits.
2. Assume that you are the quality Manager of the Organization. Propose a plan of action to improve the quality of your organization.
3. Explain in detail the concept and relevance of ISO 9001 for organizations in the present context.
4. Discuss the relationship of Strategy with total Quality Management and how a proper strategy helps in maintaining the quality of the organization.
5. What do you understand by Professional Aptitudes with respect to auditing in Total Quality Management? Explain.
6. What is meant by Certification? Do you think certifications are important for an organization? Justify.
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MS-96 Previous Years Question Papers
Related Codes
- MS-01 Management Functions and Behaviour
- MS-05 Management of Machines and Materials
- MS-11 Strategic Management
- MS-91 Advanced Strategic Management
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