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IGNOU BRL-104
- Retail Management Perspectives and Communication,
Latest Help Book Edition

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Chapter-wise Reference Book with Previous Year Solved Question Papers of BRL-104 Retail Management Perspectives and Communication for IGNOU BBARIL Business Administration.

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About BRL-104 Help Book Latest Edition

BRL-104 English Topics Covered

Block 1 - All Units

  • Unit 1 - Management Perspectives in Retailing
  • Unit 2 - Retail Planning Process
  • Unit 3 - Retail Organisation Structure
  • Unit 4 - Decision Making Process
  • Unit 5 - Leadership and Teamwork
  • Unit 6 - Monitoring and Controlling Retail Operations
  • Unit 7 - Basics of Accounting
  • Unit 8 - Introduction to Communication
  • Unit 9 - Non-Verbal Communication
  • Unit 10 - Listening Skills
  • Unit 11 - Cross Cultural Communication
  • Unit 12 - Interactive Skills
  • Unit 13 - Technology Enabled Business Communication
  • Unit 14 - Customer Communication Management
  • Unit 15 - Retail Image: Establishment and Maintenance
  • Unit 16 - Managing Health, Hygiene Safety and Security
  • Unit 17 - Omni Channel Retail Management
  • Unit 18 - Data Driven Management in Retail

Previous Year Solved Question Papers Included

BRL-104 English (Total-5, Solved-4, Unsolved-1)

  • Guess Paper-I
  • Guess Paper-II
  • Guess Paper-III
  • Guess Paper-IV
  • Bonus Exam Practice Paper

BRL-104 Help Book Details

  • University IGNOU (Indira Gandhi National Open University)
  • Title Retail Management Perspectives and Communication
  • Language(s) English
  • Code BRL-104
  • Subject Business Administration
  • Degree(s) BBARIL
  • Course Core Courses (CC)
  • ISBN 978-93-6338-833-8 (English)
  • Pages 128 (English)
  • Weight 102gms (English)
  • Dimensions (L) 21cm, (W) 15cm, (H) 1cm
  • Author Gullybaba.com Panel
  • Publisher Gullybaba Publishing House Pvt. Ltd.

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