IGNOU MMPP-01 Project – Bank Employee Job Satisfaction: IOB vs. ICICI Bank in Shimla

Happy workers are productive workers and productive workers are likely to be happy. Employee job satisfaction is essential to face the dynamic and ever-increasing challenges of maintaining productivity of the organization by keeping their workforce constantly engaged and motivated (Singh and Jain, 2013). According to Spector (2003), job satisfaction is an attitudinal variable that reflects how people feel about their jobs overall as well as about various aspects of them. In simple terms, job satisfaction is the extent to which people like their jobs; job dissatisfaction is the extent to which they dislike their jobs. There have been two approaches to the study of job satisfaction- the global approach and the facet approach. The global approach treats job satisfaction as a single, overall feeling towards the job. The other approach is to focus on job facet, or different aspects of the job, such as reward (pay or fringe benefits), other people on the job (supervisors and coworkers), job conditions and the nature of the work itself. Job satisfaction is the amount of pleasure or commitment associated with a job.

Objectives

• To study the human resource practices of the nationalized and private sector banks in India.
• To examine the socio-economic status of the selected employees and their working status in the IOB and ICICI bank.
• To evaluate the factors that influences the job satisfaction of the employees working in IOB and ICICI bank.
• To find out the impediments faced by the employees while working in the IOB and ICICI bank in the study area.
• To suggest better ways and means to increase the job satisfaction of the employees working in IOB and ICICI bank.

Topic Covered

• Introduction
• Review Of Related Literature
• Need For The Study
• Statement Of The Problem
• Scope Of The Study
• Objectives Of The Study
• References