IGNOU MS-100 (OM) Project – Effectiveness of TQM in Shree Rajasthan Syntex Ltd. (SRSL)

Total quality Management strives towards the achievement of quality in everything one does. Quality means conformance to customer requirements. In to-days highly competitive economy, business must face the challenge of continually improving the quality of the goods or services. TQM involves everyone in the organization. It aims at standardizing and improving all process in the organization. The function of quality has evolved from more product inspection to an all-encompassing TQM. It is no longer just a Technical function; it has become a management discipline.

Objectives

• Following objectives are formulated for the proposed study:
• To investigate the extent of TQM implementation in Shree Rajasthan Syntex Ltd. (SRSL)
• To identify whether there is any association between ISO 9001 certification and the implementation of TQM practices and organisational performance
• To identify whether there is any association between TQM practices and organisational performance
• To identify whether the size and type of the textile company has any effect on the implementation of TQM practices.

Topic Covered

• Introduction
• Review of Related Literature
• Company Profile
• Data Analysis and Interpretation
• Summary of Findings, Suggestions and Conclusion
• Bibliography
• Questionnaire