IGNOU MS-100 (OM) Project – Impact of E-Commerce on the Logistics Functions of EKART Logistics and DHL Express India Pvt. Ltd.

Logistics means the integration of two or more activities for the purpose of planning, implementing and controlling the efficient flow of materials and products from the point of origin to the point of consumption. Logistics involves the integration of information, transportation, inventory, warehouse, material handling, and packaging. Depending upon its origins, logistics is often seen as begin synonymous with distribution activities, either the physical distribution of product, SCM, pipeline management, or supply and transport.

Objectives

• Following objectives are formulated for the proposed study
• To analyze the effect of e-commerce on the logistics functions of the case study companies.
• To identify the factors influencing supply chain and electronic logistics management in Ekart logistics and DHL Express India Pvt Ltd.
• To find out how e-logistics helps in tracking metrics associated with the ability of logistics functions to meet customer service goals.
• To analyze the modern methods of supply chain management used in Ekart logistics and DHL Express India Pvt Ltd.

Topic Covered

• Introduction
• Review of Related Literature
• Research Methodology
• Empirical Data
• Data Analysis
• Conclusion
• Bibliography
• Questionnaire