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This particular Assignment references the syllabus chosen for the subject of Business Administration, for the July 2024 - June 2025 session. The code for the assignment is BRL-103 and it is often used by students who are enrolled in the BBARIL Degree.
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(A) Short Type Questions
1. a) Retail works with retailer to clarify and operationalize the strategy. Explain
b) Define the terms customer and consumer and explain them with an example.
2. a) Explain the importance of organizational structure in retail? Explain the important tasks performed in retail.
b) What are the advantages and disadvantages of having a centralized warehouse?
3. a) Discuss the significance of atleast five different assets. What care and maintenance needs to be taken for these assets.
b) Explain the purpose and benefits of Standard Operating Procedures (SOP).
4. a) What is the importance of Product-Customer Matrix and its impact?
b) Explain the qualities of a Good Cashier with the help of an example.
5. a) What do you mean by promotion?
b) How do you discriminate between conventional and contemporary retail formats?
6. a) Write down the benefits of online and offline integration?
b) Define marketplace and its advantages and disadvantages in detail?
7. a) What all can be covered in competition benchmarking? Comment.
b) Why does burn out happens in multitasking?
(B) Essay Type Questions
8. Define space planning concept. What process one must follow for well defined space planning concept?
9. How performance appraisal is conducted in retail? What are its salient features? Also mention the methods of compensation used in retail.
(B) Short Type Questions
1. a) How retail store operation is going to be one of the significant platform for integrated planning.
b) Discuss different types of Retail Customers.
2. a) What is Psychographic Customer Segmentation?
b) Briefly discuss Manpower Planning.
3. a) What are the advantages and disadvantages of having a centralized ware house?
b) Explain the concept of “Space Mix”.
4. a) What do you mean by System Frauds? Explain.
b) What is the difference between asset and merchandise in retail business.
5. a) How do you discriminate between conventional and contemporary retail formats?
b) Specify the SOPs application in retail.
6. a) What do you mean by Average Transaction Size
b) Explain the importance of Product-Customer Matrix.
7. a) How ecommerce has changed the buying habits of the customer?
b) Highlight store supervisor key multitasking points. Is multitasking good or bad?
(B) Essay Type Questions
8. How offline and online store can be integrated? Also discuss the benefit of integration.
9. Define space planning concept and its objective. What process one must follow for well-defined space planning concept?
(क) लघु प्रकार के प्रश्न
1. क) खुदरा (रिटेल) स्टोर संचालन कैसे एकीकृत योजना के लिए महत्वपूर्ण मंत्र में से एक होने जा रहा है?
(ख) विभिन्न प्रकार के खुदरा ग्राहकों पर चर्चा करें।
2. (क) मनोवैज्ञानिक ग्राहक विभाजन क्या है?
(ख) जनशक्ति नियोजन पर संक्षेप में चर्चा करें।
3. (क) केंद्रीकृत गोदाम होने के क्या फायदे और नुकसान हैं?
ख) "स्थान मिश्रण (स्पेस मिक्स)" की अवधारणा को समझाएं।
4. (क) सिस्टम धोखाधड़ी से आप क्या समझते हैं? व्याख्या करें।
ख) खुदरा व्यापार में संपत्ति और माल के बीच क्या अंतर है?
5. क) आप पारंपरिक और समकालीन खुदरा प्रारूप के बीच कैसे अंतर करते हैं?
ख) खुदरा क्षेत्र में एसओपी (SOP) एप्लीकेशन को निर्दिष्ट करें।
6. क) औसत लेनदेन आकार से आपका क्या तात्पर्य है?
ख) उत्पाद-ग्राहक मैट्रिक्स का महत्व समझाएं।
7. क) ई-कॉमर्स ने ग्राहक की खरीदारी की आदतों को कैसे बदल दिया है?
ख) स्टोर सुपरवाइज़र के प्रमुख बहुकार्य (मल्टीटास्किंग) बिंदुओं को प्रकाशित करें। बहुकार्य करना अच्छा है या बुरा ?
(ख) निबंध प्रकार के प्रश्न
8. ऑफलाइन और ऑनलाइन स्टोर को कैसे एकीकृत किया जा सकता है? एकीकरण के लाभों पर भी चर्चा करें।
9. स्थान नियोजन अवधारणा और उसके उद्देश्यों को परिभाषित करें। एक अच्छे स्थान नियोजन के लिए किस प्रक्रिया का पालन करना चाहिए ?
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