IGNOU MMPC-02
- Human Resources Management,
Latest Solved Assignment
(July 2024 - January 2025)

Read the following case study carefully.

Infosys: Pioneering HR Practices in the IT Industry

Infosys is one of India’s largest IT services companies, renowned globally for its innovative solutions and strong corporate governance. The company has grown significantly over the years, both in size and global presence. Despite its success, Infosys faces several HR challenges, such as managing a diverse workforce, retaining top talent, fostering employee engagement, and adapting to rapid technological changes. The HR department, led by Chief HR Officer, has implemented various strategic initiatives to address these challenges, including:

• Developing robust training and development programs.
• Implementing employee wellness and engagement initiatives.
• Fostering an inclusive and diverse workplace.
• Enhancing performance management systems.
• Embracing digital HR transformation.

Questions:

a. Recruitment and Selection:

1. Analyze the current recruitment and selection processes at Infosys. What are the strengths and weaknesses of these processes?
2. Propose a comprehensive recruitment and selection strategy that could help Infosys attract and retain top talent. Include specific methods, tools, and practices that should be used.

b. Employee Training and Development:

3. Evaluate the existing training and development programs at Infosys. How effective are these programs in enhancing employee skills and performance?
4. Design a new training and development plan tailored to the needs of Infosys. Explain the types of training programs, delivery methods, and how you would measure their effectiveness.

c. Performance Management:

5. Describe the current performance management system at Infosys. What are its key components, and how well does it align with the company’s goals?
6. Recommend improvements to the performance management system. Discuss how these changes can improve employee motivation, productivity, and overall performance.

d. Employee Engagement and Retention:

7. Identify the main factors contributing to employee engagement and retention at Infosys. How do these factors impact the company’s performance and culture?
8. Propose strategies to enhance employee engagement and retention. Consider aspects such as workplace culture, employee recognition, career development opportunities, and work-life balance.

Format:

• Your analysis should be 3,000 to 4,000 words in length.
• Use headings and subheadings to organize your content.

Evaluation Criteria:

• Demonstration of understanding of HRM concepts and practices.
• Application of theories to the company’s context.
• Quality and depth of analysis.
• Clarity of communication and organization of content.

Note: You are encouraged to use additional resources and real-world examples to support your analysis. Critical thinking and originality will be highly valued in your responses.

1. Explain the factors that influence organisational environment citing relevant examples.

2. Discuss different forms of mobility in an organisation.

3. Explain the problems in human resource planning and state measures to handle them.

4. Why career planning is necessary for employees? Explain the conditions under which career planning can effective in organisations.

5. Write a comprehension on the growth of trade union movement and membership in India Also indicate the current status of major trade unions of India.