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IGNOU MMPC-19 Total Quality Management - Latest Help Book Edition

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Chapter-wise Reference Book with Previous Year Solved Question Papers of MMPC-19 Total Quality Management for IGNOU MBA (New), MBAFM, MBAOM, MBF (New) Management.

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MMPC-19 English Topics Covered

Block 1 – TQM: An Overview

  • Unit 1 – Basics concepts and methods
  • Unit 2 – Quality Management: Leading Thinkers
  • Unit 3 – Building Blocks of TQM

Block 2 – Economics of Quality

  • Unit 1 – TQM and Business Strategy
  • Unit 2 – Quality Centred Strategic Planning

Block 3 – Tools and Techniques

  • Unit 1 – Statistical Quality Control
  • Unit 2 – Tools and Techniques of TQM

Block 4 – Organization and Leadership

  • Unit 1 – Organization for Quality
  • Unit 2 – Quality Culture and Leadership

Block 5 – Systems and Standards

  • Unit 1 – ISO 9000 Quality Management System
  • Unit 2 – ISO 14000 Environmental Management System
  • Unit 3 – Other Standard
  • Unit 4 – Management Systems for Safety and Health
  • Unit 5 – Quality Auditing and Certification

Previous Year Solved Question Papers Included

English (Total-3, Solved-3, Unsolved-0)

  • Sample Paper-I
  • Sample Paper-II
  • June (2023)

About MMPC-19 Help Book Latest Edition

University : IGNOU (Indira Gandhi National Open University)
Title :Total Quality Management
Language(s) : English
Code : MMPC-19
Degree :
Subject : Management
Course : Core Courses (CC)
ISBN : 978-93-5554-528-2(English)
Pages : 332(English)
Weight : 0.252kg
Dimensions : (L) 21cm, (W) 14cm, (H) 1.328cm
Author : Gullybaba.com Panel
Publisher : Gullybaba Publishing House Pvt. Ltd.

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