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Description
Indian banking sector is one part of the changing business paradigms across the globe. The sector is passing through from an era of high competition, regulatory changes and slow growth of Indian economy, which has affected it. The sector is hoping for better times after two years of recession. The recent past (2013-17) saw record NPAs and restructuring request. Interest rates and liquidity remained tight. The RBI has extended the timeline for Basel III compliance and after long times, once again, it is in the process to issue new banking licenses to private sector entities. So, competition is going to intensify. Increasing competition is to going to be a problem as well an opportunity also to explore new area and scope of banking services. Customer satisfaction, service innovation as well as technology driven banking would be the focus points.
