PLEASE MATCH YOUR ASSIGNMENT QUESTIONS ACCORDING TO YOUR SESSION
IGNOU BRL-111 (July 2024 – June 2025) Assignment Questions
(A) Short Type Questions
1. Explain the various factors that guides consumer behavior. Also define how retail staff impacts consumer behavior.
2. Discuss the importance of post- purchase evaluation and satisfaction in retail shopping.
3. How is retail consumer behavior affected by growing technological advancements and digitalization process?
4. “More and more retailers are using social media for promoting their products and services”. Explain with the help of examples.
5. Explain the various visual merchandising techniques. How do they influence consumer attention?
6. Analyze the factors that contribute to customer loyalty in the retail sector, including product quality, customer service, convenience, and emotional connection.
7. What do you mean by the term values, beliefs, and ethics? How are they important in retailing?
(B) Essay Type Questions
8. What is the role of virtual try-on in shaping the consumer behavior? What are the challenges faced by companies in using such technologies? Also provide examples of virtual try-on and augmented reality in retail.
9. a) What is user-generated content (UGC) and how does it affects retail consumer behavior?
b) Explain the key aspects of authenticity and transparency in marketing. Provide a few examples of how brands have used authenticity and transparency to their advantage on social media.