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IGNOU MMPC-19 (January 2025 – July 2025) Assignment Questions
IGNOU MMPC-19 (January 2024 – July 2024) Assignment Questions
1. Discuss the concept of Total Quality Management (TQM) with respect to the present competitive environment.
2. Explain the 14 steps given by Crosby in TQM and discuss its advantages and disadvantages.
3. Why is leadership considered as an important aspect for successful application of Quality Management in an organization? Explain with the help of examples.
4. Discuss the role of Quality Function Deployment (QFD) and the House of Quality (HOQ) table in organizing the flow of thinking?
5. Discuss the objective, structure and importance of ISO 18001 in the present context