IGNOU, as one of the world's largest open universities, assists its students and helps clear doubts and difficulties they encounter while pursuing a degree at the university.
Complaining to your regional centers alone is not sufficient. Getting your issues resolved quickly requires that you register your queries on the portal, too.
There is an established grievance handling procedure at IGNOU called IGRAM (IGNOU Grievance Redress and Management). It addresses the various information needs of students, ranging from general information to grievances related to specific programs.
Among the other functions of the Student Registration Division is to promptly resolve grievances received through IGRAM IGNOU.
When you submit a complaint, you get a unique Token Number on the website and in the inbox of your registered email address. Use this number to track your IGNOU grievance response status.
Listed below are the steps to check your grievance response status online:
This will promptly take you to the page displaying your grievance response status.
To find out your Admission Status, you can select Fresh Admission, Re-Admission, Re-Registration or Online Admission from the dropdown menu of the Grievance Category Box and then click the Subject Box below to select your query.
Select Study Material from the Grievance Category to enquire about the status of your study material. In the Subject Box, choose an appropriate option:
IGNOU assignments are crucial, so you must follow up if you do not receive feedback or encounter any problems. Hence, when your assignment marks aren't updated correctly, you contact IGRAM IGNOU and register the issue. Be sure to include the assignment acknowledgement slip with the complaint as well. Also, you can post a complaint to get information about the re-evaluation.
To post a complaint or follow up with the IGNOU, send email to
If you have questions about the admission, you can contact IGNOU's admission helpline at